{"id":3358,"date":"2024-07-15T23:48:43","date_gmt":"2024-07-15T21:48:43","guid":{"rendered":"https:\/\/www.avsimulation.com\/?page_id=3358"},"modified":"2026-03-27T09:59:15","modified_gmt":"2026-03-27T08:59:15","slug":"support-maintenance","status":"publish","type":"page","link":"https:\/\/www.avsimulation.com\/en\/services\/scaner\/support-maintenance\/","title":{"rendered":"Support & Maintenance"},"content":{"rendered":"\t\t
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Our Support Resources :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Looking for the best way to master SCANeR and optimize your simulations? Our support resources provide everything you need\u2014from beginner-friendly Quick Starts to in-depth troubleshooting in our Knowledge Base.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t<\/circle><\/path><\/svg><\/span>ACCESS SUPPORT<\/span>\t\t<\/div>\n\t\t
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Quick Starts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New to SCANeR<\/strong>? Get up and running quickly with our Quick Starts<\/strong>! Here, you’ll find step-by-step guides, expert advice, and best practices<\/strong> to help you master the software with ease. Whether you’re a beginner or looking for a refresher, our tips and tricks will ensure a smooth learning experience. Follow the guide and start exploring SCANeR today!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Quick Starts Next<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Upgrading to SCANeR Next<\/strong>? Our Quick Starts Next<\/strong> resources are here to assist you with your\u00a0migration<\/strong> from previous versions. Learn about key differences, new features, as well as\u00a0best practices and tools to transition smoothly<\/b> while maximizing the power of the latest SCANeR technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Knowledge Base<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Need answers? The SCANeR Knowledge Base<\/strong> is your go-to resource for detailed articles, troubleshooting guides, and expert insights<\/strong>. Explore how-to guides<\/strong> and solutions to common questions for each Pack. Plus, take advantage of sample projects created by our engineers<\/strong>\u2014a great way to learn best practices and kick-start your own simulations without starting from scratch!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Our maintenance offers :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A team of experts is at your disposal to help you with our SCANeR software. You can now choose the maintenance that best suits your needs among our three proposals below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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High<\/div><\/div><\/div><\/td>
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*only for industrial customers with more than 5 licenses.
**For cases diagnosed more than one month before the end of the quarter.<\/p>

Additional validation on user-specific test cases can be offered as an additional service<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Want to learn more about support & maintenance ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t<\/circle><\/path><\/svg><\/span>Contact us<\/span>\t\t<\/div>\n\t\t
\n\t\t\tGo<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Our Support Resources : Looking for the best way to master SCANeR and optimize your simulations? Our support resources provide everything you need\u2014from beginner-friendly Quick Starts to in-depth troubleshooting in our Knowledge Base. ACCESS SUPPORT Go Quick Starts New to SCANeR? Get up and running quickly with our Quick Starts! Here, you’ll find step-by-step guides, […]<\/p>\n","protected":false},"author":1,"featured_media":45677,"parent":3374,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags-app":[],"class_list":["post-3358","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/pages\/3358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/comments?post=3358"}],"version-history":[{"count":17,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/pages\/3358\/revisions"}],"predecessor-version":[{"id":50190,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/pages\/3358\/revisions\/50190"}],"up":[{"embeddable":true,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/pages\/3374"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/media\/45677"}],"wp:attachment":[{"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/media?parent=3358"}],"wp:term":[{"taxonomy":"tags-app","embeddable":true,"href":"https:\/\/www.avsimulation.com\/en\/wp-json\/wp\/v2\/tags-app?post=3358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}